Stove Installation Packages

1. Scope of Package

Our £2,999 Fully Fitted Woodburning Stove Package includes:

• Supply and installation of a quality woodburning stove

• Hearth installation

• Fully boarded chamber

• Liner, cowl, and any required re-flaunching work

• Full installation as described

2. Offer Availability & Changes

• This offer and package details are valid at the time of publication.

• We reserve the right to amend, suspend, withdraw, or remove this offer at any time without prior notice.

• We also reserve the right to update pricing, stove and material selections, or package inclusions as necessary.

• Where an installation has already been confirmed and a deposit paid, the terms agreed at the time of booking will apply to that specific job.

3. Selection of Stoves and Materials

• We maintain a range of stoves for you to choose from. Exact models, makes, and designs may vary from time to time according to stock availability.

• We also offer a selection of hearths, boarding materials, and finishes. You may choose from the options available at the time of booking.

• If a specific stove, hearth, or material is out of stock, we will offer suitable alternatives of equal or similar quality and value.

• Final choice is subject to suitability for your property, flue system, and safety requirements.

4. Chimney Preparation — Pre-Swept Requirement

• Your chimney must be swept and cleared by a professional chimney sweep before our installation team arrives.

• The chimney needs to be free from soot, debris, and blockages prior to work commencing.

• We do not carry out pre-installation sweeping as part of this package. Proof of sweeping may be requested.

• If the chimney has not been properly swept, we reserve the right to reschedule the installation and any resulting costs will be your responsibility.

5. Customer’s Property and Belongings

• It is your responsibility to remove or protect all furniture, furnishings, personal items, and floor coverings in and around the installation area before work starts.

• We do not cover, accept responsibility for, or provide compensation for any damage to furniture, personal belongings, or items left in the room during installation.

• Please ensure the area is fully cleared to allow safe and unobstructed working access.

6. Quotation and Payment

• The price of £2,999 is fixed for the package as described at the time of booking. Any additional work requested outside the package will be quoted separately.

• A deposit may be required to secure your booking. The balance is due upon satisfactory completion of the installation.

• All prices are inclusive of VAT where applicable.

7. Site Access and Requirements

• You must ensure the installation area is clear, safe, and accessible before work commences.

• It is your responsibility to inform us of any existing flue conditions, structural issues, or asbestos-containing materials at the property.

8. Installation and Timescales

• Installation dates are agreed upon booking. Every effort will be made to meet the schedule, but delays beyond our control (supply issues, weather, unforeseen site conditions) do not entitle you to cancellation or refund.

• Installation will be carried out by fully qualified operatives in accordance with current building regulations and safety standards.

9. Guarantees and Compliance

• Installation work is guaranteed for 12 months from the date of completion against defects in workmanship.

• Stove manufacturer warranties apply to the appliance — these vary by model and will be provided on completion.

• Our work complies with relevant building regulations and safety standards.

10. Cancellation and Changes

• If you cancel within 14 days of booking and before work begins, your deposit will be refunded in full.

• Cancellations made less than 7 days before the agreed start date may incur a charge to cover materials ordered and labour reserved.

• Any changes to the scope of work once installation has commenced will be charged as additional work.

11. General

• These terms constitute the agreement between DN Improvements and the customer.

• We reserve the right to update these terms — the version published on our website at the time of booking applies.

• Contact: DNimprovements@icloud.com | 07359 887437